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12px}.legend-cols{grid-template-columns:1fr 1fr;gap:24px;display:grid}@media (max-width:900px){.legend-cols{grid-template-columns:1fr}}.legend-list{margin:8px 0 0}.legend-list>div{margin-bottom:8px}.legend-list dt{font-size:13px;font-weight:600}.legend-list dd{color:var(--ink-soft);margin:0;font-size:12.5px}.legend-rail{border-radius:2px;flex-shrink:0;width:4px;height:26px;margin-top:2px;display:inline-block}.recip{cursor:text;border:1px solid var(--line);border-radius:var(--radius);background:#fff;flex-wrap:wrap;align-items:center;gap:6px;min-height:38px;padding:5px 8px;display:flex}.recip:focus-within{outline:2px solid var(--accent);outline-offset:1px}.recip input{background:0 0;border:none;outline:none;flex:1;min-width:140px;padding:4px;font-size:14px}.recip input:focus-visible{outline:none}.recip-chip{color:#1e449c;white-space:nowrap;background:#e8f0fd;border-radius:99px;align-items:center;gap:5px;padding:2px 6px 2px 10px;font-size:13px;display:inline-flex}.recip-x{cursor:pointer;color:inherit;opacity:.65;background:0 0;border:none;padding:2px;font-size:10px;line-height:1}.recip-x:hover{opacity:1}.recip-menu{z-index:30;background:var(--card);border:1px solid var(--line);border-radius:var(--radius);max-height:260px;padding:4px;position:absolute;top:calc(100% + 4px);left:0;right:0;overflow-y:auto;box-shadow:0 8px 24px #0f1b2d24}.recip-option{text-align:left;cursor:pointer;width:100%;color:var(--ink);background:0 0;border:none;border-radius:6px;justify-content:space-between;align-items:baseline;gap:14px;padding:7px 10px;font-size:13.5px;display:flex}.recip-option.active{background:#f1f4f9}.review-tag{color:#b45309;background:#fdf1df;border:1px solid #f0d9b5;border-radius:99px;padding:2px 9px;font-size:11.5px;font-weight:600;display:inline-block}.dlg-overlay{z-index:200;background:#1a24336b;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.dlg-card{text-align:center;background:#fff;border-radius:12px;width:100%;max-width:400px;padding:26px 24px 22px;box-shadow:0 18px 50px #0f1b2d47}.dlg-icon{border-radius:50%;justify-content:center;align-items:center;width:54px;height:54px;margin-bottom:14px;display:inline-flex}.dlg-title{margin-bottom:6px;font-size:16px;font-weight:700}.dlg-msg{color:var(--ink-soft);font-size:13.5px;line-height:1.55}.dlg-input{text-align:center;width:100%;margin-top:14px}.dlg-actions{gap:10px;margin-top:18px;display:flex}.dlg-actions button{flex:1}.dlg-actions button.danger{background:var(--danger);color:#fff;border-color:var(--danger)}.views{flex-wrap:wrap;gap:6px;margin-bottom:14px;display:flex}.views a{border:1px solid var(--line);background:var(--card);color:var(--ink-soft);border-radius:99px;padding:5px 12px;font-size:13px}.views a.active{background:var(--ink);border-color:var(--ink);color:#fff}.views a:hover{border-color:var(--ink-soft);text-decoration:none}.searchbar{gap:8px;margin-bottom:18px;display:flex}.tabs{border-bottom:1px solid var(--line);flex-wrap:wrap;align-items:flex-end;column-gap:28px;margin:18px 0 16px;display:flex}.tabs .tab{color:var(--ink-soft);white-space:nowrap;border-bottom:2px solid #0000;align-items:baseline;gap:6px;margin-bottom:-1px;padding:9px 1px;font-size:14px;font-weight:500;text-decoration:none;display:inline-flex}.tabs .tab:hover{color:var(--ink)}.tabs .tab.active{color:var(--accent);border-bottom-color:var(--accent);font-weight:600}.tab-count{color:var(--ink-soft);background:#edece6;border-radius:99px;padding:1px 8px;font-size:11.5px;font-weight:600;line-height:1.5}.tabs .tab.active .tab-count{color:var(--accent);background:#e6ecfa}.tabs .mine-toggle{margin-left:auto}.tabs .mine-toggle.active{color:var(--accent);border-bottom-color:var(--accent)}.tabs .more-trigger{cursor:pointer;background:0 0;border:none;border-bottom:2px solid #0000;border-radius:0}.tabs .more-trigger.active{color:var(--accent);border-bottom-color:var(--accent);font-weight:600}.menu-backdrop{z-index:10;position:fixed;inset:0}.menu{z-index:20;background:var(--card);border:1px solid var(--line);border-radius:var(--radius);min-width:170px;padding:4px;position:absolute;top:calc(100% + 4px);right:0;box-shadow:0 8px 24px #0f1b2d24}.menu-item{color:var(--ink);border-radius:6px;justify-content:space-between;align-items:baseline;gap:14px;padding:8px 10px;font-size:13.5px;font-weight:500;text-decoration:none;display:flex}.menu-item:hover{background:#f1f4f9}.menu-item.active{color:var(--accent);font-weight:600}.searchbar input[type=search]{flex:1;max-width:420px;padding:8px 12px;font-size:14px}.searchbar input[type=search],.ticket-row{border:1px solid var(--line);border-radius:var(--radius);background:var(--card)}.ticket-row{border-left:4px solid var(--st-closed);box-shadow:var(--shadow);align-items:center;gap:14px;margin-bottom:8px;padding:12px 16px;display:flex;position:relative}.ticket-row:hover{z-index:5}.row-peek{color:var(--ink);background:var(--card);border:1px solid var(--line);border-radius:var(--radius);opacity:0;visibility:hidden;pointer-events:none;padding:9px 12px;font-size:13px;transition:opacity .12s,visibility 0s linear .12s;position:absolute;top:calc(100% - 4px);left:52px;right:12px;box-shadow:0 8px 24px #0f1b2d29}.ticket-row:hover .row-peek{opacity:1;visibility:visible;transition-delay:.45s,.45s}.row-peek-from{letter-spacing:.04em;text-transform:uppercase;color:var(--ink-soft);margin-bottom:2px;font-size:11px;font-weight:600;display:block}.ticket-row.OPEN{border-left-color:var(--st-open)}.ticket-row.waiting-REQUESTER{border-left-color:var(--st-pending);opacity:.55}.ticket-row.waiting-REQUESTER:hover{opacity:1}.ticket-row.ARCHIVED{opacity:.75}.ticket-row.suspect{background:#fdf4f3;border-left-color:#c62828}.family-tag{letter-spacing:.02em;color:var(--ink-soft);border:1px solid var(--line);white-space:nowrap;background:#eef1f6;border-radius:999px;padding:2px 8px;font-size:11px;font-weight:600;display:inline-block}.ticket-row>div:not(.right){flex:auto;min-width:0}.ticket-row .subject{color:var(--ink);white-space:nowrap;text-overflow:ellipsis;font-weight:600;overflow:hidden}.ticket-row .meta{color:var(--ink-soft);margin-top:2px;font-size:12.5px}.ticket-row .right{text-align:right;flex-shrink:0;margin-left:auto}.thread{flex-direction:column;gap:12px;margin-top:16px;display:flex}.msg{background:var(--card);border-radius:var(--radius);box-shadow:var(--shadow);border:1px solid var(--line);border-left-width:4px;padding:14px 16px}.msg.INBOUND{border-left-color:var(--st-open)}.msg.OUTBOUND{border-left-color:var(--accent)}.msg.PRIVATE{border-color:#eadfb8;border-left-color:var(--st-pending);background:#fdf6e3}.msg.INPUT{background:#f3eefb;border-color:#c4b5fd #c4b5fd #c4b5fd #7c3aed}.msg.input-open-mine{border-color:#5b21b6;box-shadow:0 0 0 2px #c4b5fd}.msg.OUTBOUND{border-left:3px solid var(--accent)}.msg .msg-head{color:var(--ink-soft);align-items:baseline;gap:10px;margin-bottom:8px;font-size:12.5px;display:flex}.msg .msg-head .who{color:var(--ink);font-weight:650}.msg .kind-tag{letter-spacing:.06em;text-transform:uppercase;border-radius:3px;padding:1px 6px;font-size:10.5px;font-weight:700}.msg .kind-tag.PRIVATE{color:#6b5410;background:#e7d9a8}.msg .kind-tag.OUTBOUND{color:var(--accent);background:#dbe5fb}.msg .body{white-space:pre-wrap;word-break:break-word}.msg .body-html :is(p,ul,ol){margin:0 0 8px}.attachments{flex-wrap:wrap;gap:6px;margin-top:10px;display:flex}.attachments a{font-size:12.5px;font-family:var(--mono);border:1px solid var(--line);background:var(--paper);border-radius:4px;padding:3px 8px}.panel{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:16px}label{color:var(--ink-soft);margin-bottom:4px;font-size:12.5px;font-weight:600;display:block}input:not([type]),input[type=date],input[type=email],input[type=number],input[type=password],input[type=tel],input[type=text],select,textarea{border:1px solid var(--line);border-radius:var(--radius);width:100%;font-size:14px;font-family:var(--sans);color:var(--ink);background:#fff;padding:8px 10px}textarea{resize:vertical;min-height:110px}.btn,button{border-radius:var(--radius);border:1px solid var(--line);color:var(--ink);cursor:pointer;background:#fff;padding:8px 16px;font-size:13.5px;font-weight:600;display:inline-block}.btn:hover,button:hover{opacity:.9}button.primary{background:var(--accent);border-color:var(--accent);color:#fff}.btn.secondary,button.secondary{color:var(--ink);border-color:var(--line);background:#fff}.btn.secondary{font-size:13px;font-weight:600}button.danger{color:var(--danger);border-color:var(--danger);background:#fff}button:disabled{opacity:.5;cursor:default}.form-row{gap:12px;margin-bottom:12px;display:flex}.form-row>div{flex:1}.error{color:var(--danger);margin:8px 0}.error,.muted{font-size:13px}.muted{color:var(--ink-soft)}table.data{border-collapse:collapse;background:var(--card);border:1px solid var(--line);border-radius:var(--radius);width:100%;overflow:hidden}table.data th{text-align:left;text-transform:uppercase;letter-spacing:.06em;color:var(--ink-soft);background:var(--paper);font-size:11.5px}table.data td,table.data th{border-bottom:1px solid var(--line);padding:9px 12px}table.data td{font-size:13.5px}table.data tr:last-child td{border-bottom:none}table.data td.num,table.data th.num,td.num,th.num{text-align:right;font-family:var(--mono)}.login-wrap{background:linear-gradient(#1a2433eb,#1a2433eb),repeating-linear-gradient(0deg,#0000,#0000 31px,#7ea1f059 32px),repeating-linear-gradient(90deg,#0000,#0000 31px,#7ea1f059 32px),#1a2433;justify-content:center;align-items:center;min-height:100vh;display:flex}.login-card{background:var(--card);border-radius:10px;width:380px;padding:32px;box-shadow:0 12px 40px #00000059}.login-card h1{font-family:var(--sans);letter-spacing:-.01em;text-align:center;color:var(--ink);font-size:22px;font-weight:600}.login-logo{width:120px;height:120px;margin:4px auto 10px;display:block}.login-card .qr{width:180px;height:180px;margin:12px auto;display:block}@media (max-width:800px){.shell{flex-direction:column}.sidebar{flex-flow:wrap;align-items:center;width:100%;height:auto;position:static}.sidebar .nav-label,.sidebar .spacer{display:none}.main{padding:18px 14px 48px}.form-row{flex-direction:column}}@media (prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-ordinal{syntax:"*";inherits:false}@property --tw-slashed-zero{syntax:"*";inherits:false}@property --tw-numeric-figure{syntax:"*";inherits:false}@property --tw-numeric-spacing{syntax:"*";inherits:false}@property --tw-numeric-fraction{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}